These are issued for approved returns without a receipt, and can only be used in-store for the balance of the returned item. However, it is recommended that the shoes must be in new condition, have the box, and have the original receipt for a return to be made after 90 days. Additionally, you will have an extra 30 days after the original returns window if you paid using the Target RedCard, i. In most cases, your original payment method will be refunded by Target. Refunds to a third-party credit card usually take days, whereas refunds to a Target RedCard take days.
Note that for items returned to the Online Return Center, refunds can take up to an additional 5 days due to the processing time of items. You can return gifted shoes to a Target store if you have a gift receipt or packing slip. In this case, you will have your refund transferred to a Target GiftCard. To return gifted shoes, visit your nearest store and inform a team member that the item to be returned was a gift from somebody.
They will be happy to look into this and assist you further. You can also call Guest Services on for help with returning the item. Know the return policy of the store or online vendor before you buy shoes so you aren't stuck with shoes that are a poor fit. The most generous return and exchange policies are usually found at local running or outdoor stores that thrive by developing lifelong customers.
Often these stores will accept shoes that have been worn several times outdoors and exchange them until they find the right shoes for you. Discount stores and mass market chain stores may have better prices but a much more strict return and exchange policy. Online stores are convenient, but you can't try on shoes before purchase and a return will require you to mail the shoes back.
When shopping at a store, ask the sales staff about the return policy and get it in writing when possible. When shopping online, find the shoe return policy page.
Check these requirements:. Following a few basic guidelines may help you make the most of your walking or running shoe purchase. Because return policies vary, wear the shoes indoors or on the treadmill for the first several wearings. If you find any discomfort in wearing them, return them. This may include the shoes being too tight, too loose, blisters , pain from the shoes rubbing in the wrong place, new knee pain , etc. Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging.
That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange. Don't expect a fit problem to resolve with continued wear. Break off your relationship with the shoe as soon as you detect a problem and take them back or send them in for an exchange.
Shoes should be supportive yet comfortable from the first wearing or you need to exchange them for shoes that fit your feet better. No pair of shoes fits every foot. Note: Unfortunately, your postage charges on the return for an exchange are not refundable. If you are returning an item for exchange ie: the same style is being changed for a different size or colour , you are not required to pay for standard delivery on the outgoing parcel one free return parcel per receipt. We recommend that you return the product via Australia Post and that you pre pay all postage.
You assume any risk of loss, theft or damaged goods during transit and we therefore advise you take out shipment registration and insurance with your postal carrier. Famous Footwear will not be responsible for parcels lost or damaged in transit if you choose not to insure. As we work hard to get your order out to you quickly, your items are dispatched swiftly and in most cases we are unable to make amendments or cancellations.
However if you call 07 If you still require a refund after goods have been dispatched, you can email us and send back your order at your own expense and we will refund you less the shipping fee. Returns will be accepted for any products believed to have a manufacturing fault and returned to the point of purchase in store or online within a reasonable time frame.
Pending in-store or online assessment, customers will be provided with a full refund, exchange or credit note. Items will not be deemed faulty if it is concluded that the damage is due to general wear and tear.
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